Strata Privacy Policy

Last Updated: March 25, 2025

1. Introduction

Welcome to Strata ("we," "us," or "our"), an online platform operated by Try Strata, Inc. ("Company"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your personal data when you visit or use our website, mobile application, and related services (collectively, the “Services”).

If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at hello@trystrata.com

2. Information We Collect

2.1 Information You Provide to Us

  • Account Registration When you create an account (e.g., as a Registered User or Company Representative), we may collect personal information such as your name, email address, password, and any professional details you choose to share (e.g., license number, specialty).
  • Contact Information If you contact us with questions or feedback (e.g., via email or a contact form), we collect the information you provide, which may include your name, email address, phone number, and the contents of your message.
  • Business Listings & Reviews If you claim or update a listing, post a review, or otherwise submit content, the personal or business information you provide will be collected and displayed as part of that listing or review.

2.2 Information We Collect from Third Parties

  • License Verification: We may collect or verify professional information about Registered Users by accessing third-party databases, regulatory bodies, or other lawful sources.
  • Publicly Available Information: For unclaimed listings, we may gather publicly available business details from websites, directories, or other reputable data providers.

2.3 Information Automatically Collected

  • No Cookies: We do not use cookies or similar tracking technologies (e.g., pixel tags, web beacons) on our website.
  • Minimal Log Data: Our servers may automatically collect limited information when you visit our website, such as your IP address, browser type, referring URL, and timestamps. We use this for troubleshooting and security purposes.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • Provide and Maintain the Services
    • Create and manage user accounts, authenticate users, and enable reviews and listings.
  • Verify Professional Credentials
    • Confirm Registered Users' licensure status with relevant regulatory bodies or third-party data providers if applicable.
  • Communicate with You
    • Respond to inquiries, send administrative or service-related messages (e.g., changes to our Terms or Privacy Policy).
  • Marketing and Promotional Communications
    • Direct Marketing: If you opt in, or as otherwise permitted by law, we may send you marketing or promotional materials (e.g., newsletters, special offers, or updates about our Services). You may unsubscribe from these communications at any time by clicking the “unsubscribe” link in the email or contacting us directly.
    • Legal Basis: Where required by applicable law (e.g., GDPR), we will seek your consent before sending such communications. In jurisdictions where consent is not mandatory, we may rely on our legitimate interest to reach out to you with marketing information, while always providing you an easy opt-out.
  • Improve Our Services
    • Diagnose technical issues, analyze usage trends, and enhance overall performance of the Platform.
  • Ensure Compliance and Safety
    • Detect and prevent fraud, abuse, or other unlawful or unauthorized activities.
  • Legal Obligations
    • Comply with applicable laws, regulations, or requests from law enforcement agencies.

4. Legal Basis for Processing (If Applicable Under GDPR)

If you are located in a jurisdiction that requires a legal basis for data processing (e.g., the European Economic Area), we generally rely on:

  • Consent: Where you have given your explicit consent (e.g., for receiving marketing communications).
  • Legitimate Interests: To protect the security of our Services, improve user experience, and verify professional credentials.
  • Contractual Necessity: Where processing is needed to provide our Services to you.
  • Legal Obligations: Compliance with any applicable law or regulation.

5. Sharing Your Information

We do not sell or rent your personal data. We may share information in the following ways:

  • Service Providers
    • We may share limited personal data with trusted third-party vendors or contractors (e.g., cloud hosting providers) who assist in operating our Services, under strict obligations of confidentiality and security.
  • Professional Verification
    • We may share or obtain information with/from regulatory bodies or databases to confirm a Registered User's license status.
  • Business Transactions
    • In the event of a merger, acquisition, or asset sale, your information may be transferred to a successor entity subject to the same privacy commitments.
  • Legal and Compliance
    • We may disclose information if required by law or to respond to lawful requests from public authorities, including to meet national security or law enforcement requirements.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Factors influencing retention include:

  • Account Status: Whether you maintain an active account with us.
  • Legal Requirements: Applicable laws or regulations requiring record-keeping.
  • Dispute Resolution: If data is needed to address or resolve disputes.

7. Security Measures

We implement reasonable organizational and technical security measures to protect the personal data we process. Despite our efforts, no security method is 100% foolproof, and we cannot guarantee absolute security of your information.

8. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from anyone under 18. If you become aware that a minor has provided us with personal data without parental consent, please contact us at hello@trystrata.com, and we will take steps to remove such information.

9. External Links

Our Services may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to these external links. We encourage you to review the privacy policies of any third-party websites or services before providing personal information.

10. International Data Transfers

If you access the Services from outside the United States, note that your personal information may be transferred to and processed in the United States or other jurisdictions. Where required by law, we take steps (e.g., standard contractual clauses) to ensure appropriate safeguards for your personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” above indicates when the latest changes were made. Any material changes will be posted on our website or otherwise communicated to you, and your continued use of the Services after such updates indicates acceptance of the revised policy.

12. Your Choices and Rights

  • Marketing Communications
    • You can opt out of receiving marketing or promotional emails from us at any time by clicking the “unsubscribe” link included in each email or by contacting us at hello@trystrata.com.
    • Even if you opt out of receiving marketing messages, we may still send you certain essential administrative or service-related communications.
  • Data Access, Correction, and Deletion
    • Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal data. Please contact us at hello@trystrata.com to exercise these rights.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: